General Data Protection Regulation (GDPR)
At Bilberk Travel Agency, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This page explains how we collect, use, store, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).
1. Data We Collect
We may collect and process the following types of personal data:
- Full name
- Email address
- Phone number
- Passport or identification details (where required)
- Educational and travel-related information
- Any information you voluntarily provide through our forms or communications
2. Purpose of Data Collection
Your personal data is collected and used strictly for legitimate business purposes, including:
- Providing travel, education, and consultancy services
- Processing applications and inquiries
- Communicating with you regarding our services
- Complying with legal and regulatory obligations
3. Data Retention Policy
In accordance with GDPR requirements, Bilberk Travel Agency retains your personal data for a maximum period of six (6) months from the date of collection, unless a longer retention period is required by law.
After this retention period, your personal data is securely deleted or anonymized to prevent unauthorized access or misuse.
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your explicit consent
- The necessity to perform a contract or service requested by you
- Compliance with legal obligations
- Our legitimate business interests, where applicable
5. Data Security
We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction.
6. Sharing of Personal Data
We do not sell, rent, or trade your personal data to third parties. Your information may only be shared with trusted partners or authorities when required to deliver our services or comply with legal obligations.
7. Your Rights Under GDPR
Under the GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Restrict or object to the processing of your data
- Withdraw your consent at any time
- Request data portability
8. Contact Information
If you have any questions, concerns, or requests regarding this GDPR policy or the handling of your personal data, please contact us:
Bilberk Travel Agency
Email:
info@bilberktravelagency.com